FAQs

Get answers to all your questions & feel confident every step of the way! Please fill out our form or send us a message if you have any other questions.

General Questions

Q: What is permanent makeup (PMU)?
A: Permanent makeup is a cosmetic tattooing technique that enhances your features by implanting pigment into the skin, creating long-lasting results for brows, lips, eyeliner, and more.

Q: What are the benefits of permanent makeup?

A: Permanent makeup saves time on your routine, and gives natural results that are beautiful on their own, or the perfect guideline to follow with regular makeup.

Q: How long does permanent makeup last?
A: Results typically last 1-3 years, depending on factors like skin type, lifestyle, and proper aftercare.

Q: Does permanent makeup hurt?
A: Discomfort is minimal. A numbing cream is applied to reduce pain, and most clients describe the sensation as mild scratching.

Q: Will I still need to wear makeup?

A: Permanent makeup is not a replacement for regular makeup; the goal is to make your routine low maintenance, not no maintenance. It will give you fuller, more defined, natural-looking brows/lips and a base shape/color to work off of. If you're wearing a full face of makeup, you may wish to add additional products to your brows/lips. *Regular grooming, including waxing and tweezing, should be expected.

Booking & Policies

Q: How do I book an appointment?
A: Visit our Booking Page to schedule your session or contact us directly.

Q: Do you require a deposit?

A: We require a $100 deposit to book and secure your appointment date/time. (Deposit is applied toward final payment.)

Q: What is your rescheduling/cancellation policy?
A: We require 48 hours’ notice for rescheduling to avoid fees. We will transfer your deposit to your new appointment as a one time courtesy.

Q: Can I bring someone to my appointment?
A: Due to safety and focus, we kindly ask clients to come alone. No under 18 years of age is permitted inside.

Maintenance

Q: How often do I need touch-ups?
A: Typically, Color Boosts are needed every 1-3 years depending on skin type and lifestyle. (We do not recommend more than one appointment per year to maintain the integrity of skin.)

Q: How do I know when to book a touch-up?

A: Typically, touch-ups are needed every 1-3 years depending on skin type and lifestyle. We do not recommend more than one appointment per year to maintain the integrity of skin

Q: What causes permanent makeup to fade faster?
A: Sun exposure, oily skin, and certain skincare products can contribute to premature fading or discoloration.

Q: What skincare products should I avoid to prolong my PMU?
A: Avoid retinoids, AHA/BHA acids, and harsh exfoliants near the treated area.

Q: How do I keep my permanent makeup looking fresh?
A: HYDRATION is the key to vibrant, healthy-looking skin and results. Regularly moisturize the area to restore vibrancy to your permanent makeup. Pigment rests underneath the skin, so if your skin is dry and dull, your PMU will appear that way too. Avoid harsh exfoliants, and schedule Color-Boost appointments as needed.

Aftercare

Q: What should I expect after my appointment?
A: The treated area will feel tight, dry, and itchy. The area is considered an "open wound" and should be kept clean and hydrated. As the treated area begins to heal it sheds and flakes similar to a mild sunburn. The area will continue to heal under the skin for 6-8 weeks.

Q: What are the aftercare instructions?
A: Keep the area clean and hydrated. Avoid sun, sweat, steam, and additional products for 10-14 days. DO NOT PICK. Follow the detailed copy of aftercare instructions and use only the products provided/approved by your artist. Read our Aftercare guidelines to know how to care for your new PMU.

Q: How long does permanent makeup take to heal?
A: Initial healing phase (on the surface) takes about 10-14 days, but complete healing (under the skin) and noticeable results can take up to 6-8 weeks. The healing phase may be shorter or longer, depending on the client and service.

Q: Will I need a touch-up?

A: Yes, PMU is a two-step process. A perfecting session 6-8 weeks after your initial appointment is included in the initial price and is essential for achieving final results. *If additional sessions are needed outside of the 6-8 week window or a third appointment is required, they will incur an additional fee.

Q: What should I avoid after my PMU appointment?
A: To ensure proper healing and optimal results please AVOID:

Touching/Picking/Scratching/Peeling
Sweating/Heavy Exercise
Swimming/Soaking/Steam/Sauna/Hot Tub
Sunlight/Tanning
Applying makeup
Alcohol/smoking
Skin Treatments
Harsh soaps/cleansers

Q: How do I ensure the best results?
A: To ensure the best possible results, follow all the Pre-Care and Aftercare instructions and protect your skin (and your investment) by wearing SPF after the healing phase is completed. Avoid harsh exfoliants, skin treatments, and excessive sun exposure to the treated area.

Pre-Care

Q: What should I avoid before my permanent makeup appointment?
A: Avoid caffeine and alcohol 24-48hrs before your session. Discontinue using skincare products that contain exfoliants, retinoids, acne treatments, bleaching agents, skin-lightening products, strong antioxidants/peels, moisturizers with active ingredients, and makeup primers/setting products with silicones for at least two weeks before. Please read our Pre-Care information to prepare for your permanent makeup appointment.

Q: Should I groom my brows before a PMU appointment?
A: No, leave your brows as they are so your artist can map and shape them properly. Try not to tweeze, trim, or wax them for two weeks before your appointment.

Q: What skincare products should I avoid before my PMU appointment?
A: Avoid products with following ingredients for 2-4 weeks prior:

Products containing AHAs (glycolic acid, lactic acid)
BHAs (salicylic acid)
Physical scrubs or exfoliators
Benzoyl Peroxide
Retinol
Tretinoin (Retin-A)
Retinoic acid
Hydroquinone
Kojic acid
Vitamin C
Chemical peels
Anti-aging creams with peptides or strong acids

Q: Can I wear makeup to my appointment?
A: Yes, we recommend wearing your makeup as you typically do so that your artist can better understand your style/preferences. We always properly cleanse and sanitize the treatment area before we map out the design.

Q: Why should I avoid alcohol and/or caffeine before the procedure?
A: They can thin your blood, increasing sensitivity and bleeding. Less bleeding = better results

Eligibility

Q: Who is NOT a good candidate for permanent makeup?

A: Those who are pregnant, breastfeeding, taking blood thinners, have certain skin conditions, or a history of keloid scarring should consult their artist before booking. Read our Eligibility information for the complete list of contraindications.

Q: Can I still get permanent makeup if I’ve had previous work done?

A: Yes, but it depends on the condition of the previous work. Contact us for a touch-up or removal evaluation.

Q: Can I get permanent makeup while on Accutane?

A: We ask that you wait at least 12 months after stopping Accutane.

Q: Is permanent makeup safe for all skin types?

A: Yes, but results may vary based on skin type, oil production, and sensitivity.

Q: What if I have thin lips or minimal eyebrow hair?

A: In our opinion, these make the transformations even better! It doesn't matter what you're starting with, we're happy to show you what we can achieve with PMU.

PMU Lightening/Removal

Q: What is Li-FT removal?
A: Li-FT is a saline-based lightening solution used to safely fade or remove unwanted permanent makeup or small tattoos. It’s a non-laser option that works with your body’s natural healing process.

Q: How does Li-FT work?
A: The solution is tattooed into the skin to lift pigment particles. Over time, the body pushes the pigment and solution toward the skin’s surface, lightening the treated area.

Q: Is Li-FT safe?
A: Yes! It’s a natural, gentle removal method using salt, water, lemon seed extract, and orange seed extract, designed specifically for PMU corrections.

Q: Am I a candidate for Li-FT?
A: Candidates must have fresh PMU (within last 48hrs) OR fully healed skin (at least 8 weeks post-PMU procedure) and no active skin conditions, pregnancy, or certain medical conditions. A consultation is recommended to determine eligibility.

Q: Can Li-FT remove all colors?
A: While Li-FT works on most pigments, certain colors, like very light or deeply saturated tones, may require additional sessions or respond differently.

Q: How many sessions will I need?
A: This varies by individual. Most clients require 2-5 sessions for optimal results, depending on the depth, age, and type of pigment.

Q: Will it completely remove my PMU?
A: Li-FT is designed to lighten pigment significantly. Full removal may not be guaranteed, but it allows for better corrections or rework.

Q: How long is the healing process?
A: Healing typically takes 6-8 weeks per session. Avoid scheduling touch-ups or additional treatments until fully healed.

Q: What should I avoid before a Li-FT session?
A: Avoid blood-thinning medications, alcohol, caffeine, and skincare products like retinol 48 hours prior. Follow all pre-care instructions for best results.

Q: How should I care for my skin after treatment?
A: Keep the area clean and dry for the first few days. Avoid makeup, swimming, tanning, and picking at scabs. Use any recommended aftercare products as directed.

Q: Will it scar?
A: When performed correctly by a certified artist and with proper aftercare, scarring is highly unlikely.

Q: Does Li-FT hurt?
A: The process is generally tolerable, but some discomfort may occur, similar to getting a tattoo. Numbing agents can be applied for added comfort.

Q: Are there risks with Li-FT?
A: Risks are minimal but may include irritation, swelling, or minor scabbing. Adhering to aftercare is essential to minimize complications.

Q: How much does Li-FT cost?
A: A consultation is best to provide an accurate estimate; multiple sessions maybe required to achieve desired result.

Q: Will I need maintenance after removal?
A: If planning to redo PMU, allow your skin to fully heal (8-12 weeks post-final Li-FT session) before reapplying pigment.